1. Information We Collect
We collect information you voluntarily provide when you contact us through our website forms, email, WhatsApp, or LINE. This may include your name, email address, phone number, company name, and project details.
We also collect anonymous usage data through Google Analytics (pages visited, time on site, browser type) to improve our website.
2. How We Use Your Information
We use your information to respond to your inquiries, provide quotes, deliver our services, and communicate with you about your project. We do not sell, rent, or share your personal data with third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.
You may opt out of receiving SMS messages from us at any time by replying STOP to any message from us, or by contacting us at info@alphacooltech.com.
3. Data Storage & Security
Your data is stored securely and only accessed by Alpha Cool LLC personnel who need it to serve you. Form submissions are processed through Netlify's secure infrastructure. We retain contact information for the duration of our business relationship and up to 2 years after the last interaction.
4. Cookies
We use Google Analytics cookies to understand how visitors use our site. These cookies collect anonymous data and do not identify you personally. You can disable cookies in your browser settings. See our Cookie Policy for details.
5. Third-Party Services
We use Google Analytics for website analytics and Netlify for hosting and form processing. These services have their own privacy policies governing how they handle data.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can also request that we stop processing your data. To exercise these rights, contact us at info@alphacooltech.com.
7. Contact
If you have questions about this privacy policy, contact us:
Alpha Cool LLC
Email: info@alphacooltech.com
WhatsApp: +1 (646) 770-1115